BrightNest Privacy Policy

Effective Date: 03/12/2024
Last Updated: 06/03/2025

BrightNest Technologies LLC ("BrightNest," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use joinbrightnest.com and any associated services (the "Service").

By using the Service, you agree to the collection and use of your information in accordance with this policy. If you disagree, please do not use the Service.

We collect several types of information from and about users of our Service, including:

1.1 Information You Provide Directly

• Account and Profile Information: name, email address, username, password (hashed), and other registration details.
• User Responses & Input: answers you provide in quizzes, assessments, surveys, behavioral logs, goals, preferences, and other content you submit.
• Communications: when you contact us via email, support forms, chat, or otherwise, we collect the content of your communication and any attachments.
• Payment and Transaction Data: if you purchase a paid product or service, we may collect billing address, credit/debit card information, transaction details, or other payment method data (processed via Stripe, PayPal, or other payment processors).

1.2 Automatically Collected Information

• Usage & Analytics Data: pages or features you access, click behavior, timestamps, referring URLs, session durations, and other activity metrics.
• Device & System Data: information about your device and system environment (device type, operating system, browser, IP address, device identifiers).
• Cookies & Tracking Technologies: we and our partners use cookies, web beacons, pixel tags, local storage, analytic SDKs, and similar technologies to collect information about your interactions with the Service (for example, site navigation, features used, preferences).
• Inferred / Derived Information: we may infer additional characteristics or preferences from your behavior, engagement patterns, or other data (e.g., "user prefers short-form content").

1.3 Information from Third Parties

• Service Providers & Partners: we may obtain data from third-party services we use (for example, identity verification, email services, analytics, advertising partners).
• Marketing & Advertising Data: for example, demographic or interest data from third-party sources to better tailor your experience or offers.
• Integrations & Linked Accounts: if you choose to connect external services (e.g. social login), we may collect information from those external services as allowed by your settings and consent.

We use the information we collect for the following purposes:

We may share your data in the following circumstances:

• Service Providers & Contractors: third parties who perform services on our behalf (e.g. analytics, customer support, payment processing) under confidentiality obligations.
• Legal Obligations & Safety: when required by law, court order, or to protect rights, safety, or property (yours or others).
• Business Transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred (with notice).
• Aggregated / Anonymized Data: we may share data that's de-identified or aggregated which cannot reasonably be used to identify you.
• User-Controlled Sharing: when you choose to link or share data with third-party services, the information shared will be bound by your choices and their policies.

We do not sell your personal information for commercial marketing purposes.

We retain your personal information only as long as necessary to fulfill the purposes laid out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will delete it or anonymize it (i.e., remove personally identifiable attributes).

5.1 Account Controls & Preferences

• You can review, edit, or delete profile information associated with your account (subject to certain data retention obligations).
• You may unsubscribe from marketing emails or promotional communications via settings or by contacting us.

5.2 Deletion & Erasure

You may request the deletion of your personal data (to the extent permitted by law). After deletion, you may lose access to certain parts of the Service. Some data may remain in backup or legal archives for purposes such as fraud prevention or compliance.

5.3 Data Access & Portability

Upon request, we may provide a copy of your personal data in a structured, commonly used, machine-readable format (where applicable).

5.4 Opt-Out of Tracking & Cookies

You can disable or restrict certain cookies or tracking technologies via browser settings or device preferences. However, this may impact your ability to fully use or benefit from the Service.

5.5 Do-Not-Track Signals & Similar Mechanisms

We currently do not honor browser "Do Not Track" signals as a standard, but we provide alternative options for limiting tracking through preferences or settings.

Your information may be stored or processed in the U.S. or other countries where our servers or service providers are located. When transferring data across borders, we will use contractual safeguards (e.g. standard contractual clauses) or other legally recognized mechanisms to ensure adequate protection.

Our Service is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it as soon as practicable.

We implement reasonable administrative, technical, and physical controls to protect your personal data from unauthorized access, loss, or misuse. These include encryption, access controls, network monitoring, and secure development practices.

However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security of your data.

We may update or revise this Privacy Policy from time to time. If we make material changes, we will post the updated policy on joinbrightnest.com with a new "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

For privacy-related questions, access requests, or concerns, please contact: